Responsible Gaming at got11
We are committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Your wellbeing always comes first.
Age Restriction Policy
got11 is strictly an adult-only gaming platform. You must be 21 years of age or older to register, deposit, and play on this site. By creating an account, you confirm that you meet this age requirement and that gambling is legal in your jurisdiction.
We actively verify player ages during the KYC process. Any account found to belong to a player under the age of 21 will be immediately suspended and all funds frozen pending review. We also urge parents and guardians to use parental-control software to prevent minors from accessing gambling websites.
got11 strictly prohibits underage gambling. If you suspect a minor is attempting to access this platform, please contact our support team at [email protected] immediately.
Our Commitment to Responsible Gaming
At got11, we believe gambling should be a form of entertainment — not a financial strategy or an escape from everyday stress. We have built a suite of player-protection tools into our platform to help Bangladeshi players maintain full control over their gaming activity at all times.
Our responsible gaming program is built around transparency, respect, and care. We encourage all players to set personal boundaries before they start playing and to use the tools available on their account dashboard whenever needed. Remember: playing smart is always more rewarding than chasing losses.
Player Protection Tools
got11 provides the following responsible gaming tools, all accessible directly from your account settings. You can activate or update these at any time without contacting support.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending in check.
Session Time Limits
Limit how long you play in a single session to avoid extended gambling periods.
Self-Exclusion
Temporarily or permanently exclude yourself from the platform with a single request.
Activity History
Review your full betting history, deposits, withdrawals, and session durations anytime.
Reality Check Alerts
Get periodic notifications reminding you how long you have been playing.
Cool-Off Period
Take a short break of 24 hours, 7 days, or 30 days without fully closing your account.
How to Set Your Limits on got11
Setting your personal limits takes less than two minutes. Follow these steps after logging into your account:
- 1 Log in to your got11 account and tap the profile icon in the top corner.
- 2 Navigate to Account Settings, then select Responsible Gaming.
- 3 Choose the tool you want to activate — deposit limit, time limit, cool-off, or self-exclusion.
- 4 Enter your preferred values, confirm your selection, and the limit will take effect immediately.
Recognizing the Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to spot. If you notice any of the following signs in yourself or someone close to you, it may be time to seek help:
- Spending more money on gambling than you can afford to lose.
- Borrowing money from family or friends specifically to fund gambling.
- Feeling anxious, irritable, or restless when not gambling.
- Chasing losses by placing larger and larger bets to try to win back what was lost.
- Neglecting work, studies, or family responsibilities because of gambling.
- Lying to loved ones about how often you gamble or how much you spend.
If two or more of these signs apply to you, we strongly encourage you to use our self-exclusion tool or take a cool-off period right away. There is no shame in seeking help — got11's support team is here for you around the clock.
Self-Exclusion at got11
Self-exclusion is the most powerful responsible gaming tool available on got11. When you activate self-exclusion, your account is locked and you will be unable to log in, place bets, or make deposits for the chosen duration. You can choose a period ranging from 30 days to permanent exclusion.
During the self-exclusion period, our system will also suppress promotional emails and bonus notifications to your account. If you attempt to create a new account during your exclusion period, we reserve the right to close it and return any deposited funds. We take this seriously because your long-term wellbeing matters more to us than short-term revenue.
To activate self-exclusion, log in to got11, go to Account Settings > Responsible Gaming > Self-Exclusion, choose your preferred duration, and confirm. The exclusion takes effect within minutes and cannot be reversed before the chosen period ends.
Tips for Safer Gambling
Whether you are new to online gaming or a regular player on got11, these practical guidelines will help you keep gambling fun and under control:
- 1 Set a budget before you start. Decide in advance how much you can comfortably afford to lose, and never exceed that amount — treat it as entertainment spending, not an investment.
- 2 Never chase your losses. If you have reached your budget limit for the session, stop immediately. Chasing losses is the most common path to problem gambling.
- 3 Take regular breaks. Step away from the screen every 30-45 minutes. Use got11's Reality Check Alerts to get automatic reminders during long sessions.
- 4 Do not gamble under the influence. Alcohol or other substances impair judgment and can lead to reckless betting decisions. Play only when your mind is clear.
- 5 Gambling is not a solution to financial problems. If you are experiencing financial difficulty, please reach out to a financial advisor rather than relying on gambling as a way to recover money.
Get Help and Support
If you feel gambling is becoming a problem for you or someone you care about, do not wait — reach out to our support team or a professional counselling service right away. got11's responsible gaming team is available 24 hours a day, 7 days a week.
Frequently Asked Questions
Ready to Play Responsibly?
got11 gives every Bangladeshi player the tools to enjoy gaming on their own terms. Log in to your account, explore cricket betting or slots, and remember — fun is the goal, not chasing wins.